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Frequently Asked Questions

Everything you need to know about buying, selling, bidding, and logistics on Ultimate Recycling Inc. Search our directory below.

Have questions about how auctions work, buyer charges, seller payouts, shipping rates, or scale verification? Find detailed answers below. Still need assistance?Email our support desk.
Getting Started

Signing up and account verification

Click 'Register' at the top of the site and choose your profile. For buyers, you will need a valid business license and tax ID (EIN). For sellers, the same parameters apply — we verify every commercial account before you can bid or create lot listings. Verification usually takes 1–2 business days.
Ultimate Recycling Inc. is a strict B2B marketplace. We require business verification to guarantee commercial integrity. This protects both sides: sellers know they are dealing with qualified, funded buyers, and buyers know the material originates from a legitimate industrial operation.
You will need to upload: (1) A copy of your active business license or corporate registration, (2) Tax ID document (EIN confirmation), and (3) Proof of company address (e.g. utility bill or commercial lease no more than 90 days old). All documents must be clear, legible images or PDF files.
No. Ultimate Recycling Inc. enforces absolute double-blind anonymity. Buyers and sellers never learn each other's identities, company names, or addresses. We broker the entire transaction, coordinate pickup, and route shipments through our facilities to keep details confidential.
Bidding & Auctions

Understanding the B2B bidding engine

Browse our active listings catalog, select a lot, and enter your bid amount. Your bid must satisfy the minimum required increment above the current bid. If you are outbid, you will receive an instantaneous push notification. You can bid as many times as you like until the closing window closes.
Congratulations! You will receive an immediate confirmation email and your payment is charged at that moment. The seller does not receive payment until our certified inspector verifies the material matches the listing in weight, grade, and quantity. If anything does not match, you receive a full refund and the seller is charged a penalty fee. Logistics dispatch coordinates carrier pickup within 1–3 business days.
No. Bids on Ultimate Recycling Inc. are legally binding. Retracting bids is not permitted. Once you place a bid, you commit to purchase the material at that price should you win. Please bid carefully.
This is the active time remaining in the auction. When the countdown hits zero, the auction closes and the highest bidder wins. Note that we enforce soft-close anti-sniping extensions: any bid placed within the final 5 minutes extends the countdown by an additional 5 minutes.
Absolutely! Click the heart (star) icon on any active auction card to save it to your Watchlist. You will receive real-time notifications about price shifts, bids, and soonest closing statuses, with no transactional commitment.
Payments & Settlement

Security, payment processing, and seller payouts

The winning buyer is charged immediately upon auction close. The seller does not receive payment until the load has been picked up, inspected, and verified against the original listing — weight, grade, and quantity must match. If the material does not match, the buyer receives a full refund and the seller is charged a penalty fee.
We accept secure bank wire transfers, ACH transfers, and corporate credit/debit cards. All transactions are securely routed through our PCI-DSS compliant payment processor. We never store raw card numbers or bank credentials on our systems.
Notify us within 48 hours of delivery. If our inspector confirms the discrepancy, the seller payout is withheld, you receive a full refund, and the seller is charged a penalty fee. You only pay for what is actually verified and received.
Logistics & Delivery

Transit, scale tickets, and door drop-off

Ultimate Recycling Inc. coordinates the entire carrier pipeline. We dispatch vetted freight carriers, insure the cargo, and route shipments. Neither buyers nor sellers have to arrange third-party transport or handle shipping paperwork.
Sellers list pickup availability schedules during auction creation. Transport typically completes within 1–7 business days of auction close, depending on distance. You will receive active GPS tracking links and carrier status updates.
Yes! To keep bidding fair and transparent, the winning bid constitutes the final price for material at our regional hubs. Standard facility pickup is free. Door drop-off shipping rates are calculated transparently prior to checkout.

Still have questions?

Our support desk typically responds to all inquiries within 24 business hours.